Man888 Privacy Policy – Personal Data Protection for Malaysia Players

This Privacy Policy ("Policy") is published by man888 and applies to all users who register for or use the man888 platform, accessible at https://man888.click. man888 operates as an online entertainment platform offering Live Casino, slots, Sports Betting including Malaysia Super League and EPL football, cricket, lottery, and table games to adult players in Malaysia.

As the data controller, man888 is fully responsible for the collection, processing, storage, and protection of personal data belonging to all its users. We comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection best practices.

This Policy clearly and transparently describes how man888 handles your personal data — from the moment you register an account, throughout your active use of the platform, through to the closure of your account. We believe that transparency in data management is not only our legal obligation, but the foundation of the trust between man888 and every Malaysian player who relies on our platform.

Man888 collects your personal data through several means — directly during registration and platform use, automatically via website technologies, and in certain cases from legitimate third-party sources. The following are the categories of data we collect:

Data marked as "mandatory" during registration is required for the secure operation of the man888 platform and to meet legal requirements. Failure to provide mandatory data may prevent you from registering or accessing certain platform features. Optional data is collected to enhance your experience and does not affect your basic access to the platform.

Man888 uses your personal data only for legitimate, clearly stated purposes. We will not process your data for any unrelated purpose without prior notice and your consent. The primary purposes for which your data is used at man888 are as follows:

• Account Management: Creating, managing, and verifying your man888 account, including the identity verification (KYC) process required for platform security.
• Transaction Processing: Processing deposits and withdrawals via your preferred Malaysian payment method — Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and others.
• Service Delivery: Provides access to all games on the man888 platform, including Live Casino, slots, Sports Betting, lottery, and table games.
• Customer Support: Addressing enquiries, resolving complaints, and providing technical assistance in Bahasa Melayu via Live Chat, WhatsApp, or email.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraud, money laundering, bonus abuse, and other security threats to the man888 platform and community.
• Legal Compliance: To fulfil legal and regulatory obligations, including Malaysia's PDPA 2010 requirements, anti-money laundering (AML) requirements, and identity verification requirements.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problematic gaming behaviour and providing appropriate support to players who may need assistance.
• Promotional Communications: Sending you relevant information about man888 promotions, bonuses, and offers — only where you have given your consent to receive such communications.
• Platform Improvement: Analysing aggregated usage data (not individual-level) to understand usage patterns and improve the user experience on the man888 platform.

Man888 only processes your personal data where a valid legal basis exists under Malaysia's Personal Data Protection Act 2010 (PDPA). The following are the legal bases we rely on for each type of processing:

• Contract Performance: Processing required to perform the agreement between you and man888 — including account management, financial transaction processing, and the delivery of gaming services.
• Legitimate Interests: Processing for the purposes of security, fraud prevention, platform improvement and business analytics — where man888's legitimate interests do not override your rights and freedoms.
• Legal Obligation: Processing required by Malaysian law, including PDPA requirements, AML legislation, and other regulatory reporting obligations.
• Consent: Processing for direct marketing and promotional communications — based on consent you have explicitly provided and may withdraw at any time.

Man888 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of operating the platform, man888 may share your personal data with the following categories of third parties strictly on a need-to-know basis:

• Payment Service Providers: E-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banking providers (DuitNow, FPX, Maybank2u, CIMB Clicks) that process your financial transactions — they receive only the data necessary to complete the relevant transaction.
• Game Providers: man888's partner gaming companies that provide slots, Live Casino, and other games — they receive anonymous session IDs without your full name or financial details.
• Technical Infrastructure Providers: Hosting companies, cloud computing providers, and security services that help man888 operate the platform safely and efficiently — all subject to strict data processing agreements.
• Legal Authority: man888 is required to disclose personal data when mandated by Malaysian law, a court order, or a valid request from a law enforcement authority.
• Identity Verification Services: Third-party KYC and age verification service providers that assist man888 in verifying new players' identities and meeting anti-money laundering requirements.

Man888 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL Encryption: All communications between your web browser or app and man888's servers are encrypted using 256-bit TLS/SSL protocol — the same standard used by major banking institutions in Malaysia.
• Data Encryption at Rest: Sensitive personal data stored in man888's databases is encrypted using AES-256 encryption — meaning it cannot be read even by man888 staff without the proper access authorisation.
• Layered Access Controls: Only man888 staff who require access to specific data to carry out their duties are permitted to access that data. Every access is logged and continuously monitored.
• Two-Factor Authentication (2FA): All man888 accounts support two-factor authentication, adding an extra layer of security to ensure that only you can access your account — even if your password is compromised.
• 24/7 Monitoring: man888's security system is monitored around the clock by a dedicated technical security team, ready to respond immediately to any threats or suspicious activity.
• Fund Segregation: Your funds in your man888 account are held in accounts that are completely separate from the company's operational funds — protecting your balance from any financial risks associated with man888's business operations.

While man888 implements all reasonable security measures, no system is entirely risk-free. You also play an important role in protecting your man888 account — use a strong password, enable 2FA, and never share your login credentials with anyone.

Man888 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by Malaysian law. The following is a general guide to data retention periods at man888:

Once the specified retention period has ended, man888 will securely delete or anonymise your data using industry-standard data deletion methods. Anonymised data is no longer considered personal data and may continue to be used for statistical analysis purposes without identifying any individual.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by man888. We are committed to respecting and facilitating the exercise of these rights:

• Right to Access: You have the right to request a copy of the personal data man888 holds about you. man888 will provide this data in a readable format within 30 days of your request.
• Right to Rectification: If you find that your personal data held in man888's systems is inaccurate or outdated, you have the right to request a correction. Most profile information can be updated directly in your man888 account settings.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data from man888's systems. Please note that this right may be limited where data retention is required by Malaysian law.
• Right to Restriction of Processing: You have the right to request that man888 restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of your data or while a complaint investigation is underway.
• Right to Withdraw Consent: For processing that relies on your consent (such as receiving marketing communications), you may withdraw that consent at any time without affecting the lawfulness of any prior processing.
• Right to Complaint: If you believe man888 has processed your data unlawfully, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).

To exercise any of the rights above, please contact the man888 data protection team by email at support@man888.click, clearly stating the right you wish to exercise and the information needed to identify your account. man888 will respond to all valid requests within 30 days.

Man888 uses cookies and similar web technologies to enhance your experience on the platform and to ensure smooth technical operation. Cookies are small text files stored on your device when you visit the man888 website. Below are the types of cookies we use:

• Essential Cookies: Required for the core functionality of the man888 platform, such as maintaining your login session, securing transactions and saving language preferences. These cookies cannot be disabled without affecting the platform's functionality.
• Analytics Cookies: Helps man888 understand how players use the platform — which pages are visited most frequently, which games are most popular, and general navigation patterns. This data is collected in aggregate and does not identify individuals.
• Preference Cookies: Saves your personal preferences and settings within the man888 platform so you do not need to reconfigure them each time you log in — such as your favourite game preferences or interface language.
• Security Cookies: Used to detect and prevent fraudulent activity, enforce one active session per account, and protect your account from unauthorised access.

You can manage cookie settings through your web browser. However, blocking all cookies may affect the functionality of the man888 platform. For the best experience, we recommend allowing at least essential and security cookies.

In the course of operating the man888 platform, some of your personal data may be transferred to, stored in, or processed on servers located outside Malaysia — primarily in connection with the use of cloud infrastructure services and the international game providers that are man888's partners.

Man888 ensures that all such data transfers are protected by appropriate safeguards, including data processing agreements compliant with Malaysia's PDPA, the international data security standard ISO 27001, and periodic security assessments. We will only transfer data to countries or organisations that provide a level of data protection comparable to Malaysia's.

The man888 platform is intended solely for adults aged 18 and above. man888 does not knowingly collect personal data from individuals under the age of 18. Our registration process requires confirmation that the user is at least 18 years old, and man888 reserves the right to request proof of age at any time.

If man888 discovers that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe that a child or person under 18 is using the man888 platform, please report it to our support team immediately at support@man888.click.

For any enquiries, requests or concerns regarding this Privacy Policy or how man888 handles your personal data, please contact us through the following channels:

• Email: support@man888.click — for written requests requiring documentation or an official response regarding your data privacy rights.
• Live Chat: Available 24 hours a day within the man888 platform — for general privacy and data use enquiries that require an immediate response.
• WhatsApp: For follow-up on a privacy request currently being processed, or for any additional information required.

Man888 will endeavour to respond to all data privacy requests within 30 days of receipt. For more complex requests, we will keep you updated on the progress of our review within the first 15 days.

This policy is subject to review and amendment at any time. The latest version will always be available on this page. Continued use of the man888 platform following any changes indicates your acceptance of the revised Policy.